client
Kyocera Document Solutions Germanyindustry
Technologyyear
2020<p>
To create stronger relationships with existing partners of Kyocera, as well as build new relationships with partners who have recently joined. This was achieved by creating an experience which could combine old and new partners to share experiences.
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<h2>idea</h2>
<p>
Kyocera HQ is located in Japan, therefore the client selected this destination in order for their partners to experience the real 'Kyocera feeling'. Japan is the land of Omotenashi - to entertain guests wholeheartedly - so Kyocera wanted the group to feel inspired, surprised and really get an authentic sense of Omotenashi. The programme included attending top attractions but also guests were able to immerse themselves deep into traditional Japanese culture by spending a night in a Japanese Ryokan with Tatami, enjoying a 16-course high class Kaiseki dinner, onsen experience and watching a historic Maiko performance.
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<h2>result</h2>
<p>
The trip was a huge success, so much so that both the client and the participants discussed possible destinations for the next trip. The client particularly appreciated the extra touches such as luggage tags, bespoke pocked sized programs for participants and a photobook sent to all who joined the trip in a personalised box – a thoughtful conclusion to the customer journey.
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4
cities in 6 days
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1
night in a traditional Ryokan
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1
traditional Maiko act